![]() ![]() I would not minded a better tips if the staffs were helpful & polite. Except the service of the staffs looking for tips it was an Excellent stay. After I returned from Chichen Itza tour after 4 days I had a better room in the main building with a kitchen-dinning cum sitting room & verandah facing the sea. ![]() I was able to get a round-trip shuttle van from the airport directly to the hotel in 20 minutes for 72, which was reasonable - slightly. Its my wish & custom according to service but like everywhere in Mexico these staffs are Not Trained-probably paid badly but spoil the mood of travel. Imperial Fiesta Club At Hotel Casa Maya 1386 RCI Gold Crown Resort. My 21-year-old daughter and I went to Casa Maya in Cancun as an option in my vacation club membership, a 5-day mother-daughter girl trip (including the travel days), Nov 18-22, 2012. Airport Transportation options Call From U.S. Imperial Fiesta Club is located at Hotel Casa Maya km 5.5 Kukulcan Avenue. I was shocked -can tips be forced -if so should be mentioned in the menu or restaurant. Boulevard Kukulcan Kilometro 5 Zona Hotelera Cancun QROO 77500 MEXICO Phone: 99. I felt frustrated ! In the evening when I finished a lovely dinner with a 900 Peso bill-I tipped the Waiter 50 Pesos-He told me that I am bound to pay him 90 Peso or more-10 percent of the bill. As I was without food for 12 hours-ordered lunch from the restaurant-a young waiter came with the food & before putting it on the table started asking me for his tips. However I was shown a building adjacent to the hotel for the stay-without any help from the staffs to me room. After travelling more than 48hours from Kolkata-India when I reached there around noon-the check in was hassle free but with an hour wait. We used their private shuttle service from the airport which cost a little more than a group shuttle service but reduced the ride time considerably. The Private Airport transfer was double compared to what I got from a leading transport service at Cancun. Imperial Fiesta Club at Casa Maya Review of Hotel Casa Maya Reviewed DecemThis was our first trip to Cancun. I chose Hotel Casa Maya for its central location with cheaper rate compared to other all inclusive Hotels in the Hotel Zone of Cancun. Watched activity director do things with the kids. Ordered fresh cooked vegetable omelette, with a side of pancakes. Free buffet breakfast for listening to sales talk, forgo the talk, buffet cost is reasonable. They are sweet until you say you’re not interested. Vacation Club sales presentation is somewhat annoying. An issue with the AC (too cold) but they pleasantly changed our room. Imperial Fiesta Club at Casa Maya my 'OK' experience Review of Hotel Casa Maya Reviewed DecemI just returned from Cancun on December 16th, 2012 and let me start by saying I would stay here again, but would not recommend the hotel for everyone. Very pleased with the staff and cleanliness of everything. Many cabinets and drawers were not easy to open, but plenty of kitchen supplies. Nice working kitchen except had to request newer pans for cooking. Murphy bed available in living, dining, kitchen. Along a sandy white beach, boasting incredible views of turquoise waters, vacationers will discover Imperial Fiesta at Casa Maya in Cancun, Mexico. Family with a few kids would be comfortable also. ![]()
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